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Free shipping is available for orders with a total spend of over $150 (not including discounts). Orders under $150 will incur an $10 flat rate shipping charge and the product will be sent by Standard Australia Post or Courier.
Local pickup from Concord, NSW can also be arranged.
We aim to send out all orders within 48 hours of purchase, but please be mindful that during sale periods and due to the current COVID situation, there are delays, particularly with orders going interstate and into regional areas.
ESTIMATED DELIVERY TIMES (not taking into account COVID delays):
WITHIN NSW
Metro - up to 2 business days
Rural - up to 5 business days
INTERSTATE
Metro - up to 3-6 business days, depending on lodgement and destination points
Rural - Varies depending on location
Please note that these are estimates, and actual delivery times may vary. Rural areas/outside metro cities may have slightly longer delivery times.
If you live in a metro area and can't wait to get your hands on our goodies, you can upgrade to EXPRESS SHIPPING for just $8 if your order is over $150.
We suggest that if it is an urgent delivery, that you email us at hello@theteenage.com.au to ensure we have received your request and to make sure we can do everything we can to get it out asap.
For most (but not all) locations, this service guarantees Next Business Day delivery. It covers 80% of Australian business addresses, private addresses and Post Office Boxes but please note that due to COVID, we can't guarantee next business day delivery.
This service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee.
Please note that these are estimates, and actual delivery times may vary. Rural areas/outside metro cities may have slightly longer delivery times.
We will notify you if there are any delays or issues with shipping your goods within a reasonable time frame. Please don't hesitate to contact us at hello@theteenage.com.au if you have any queries.
Please contact The Teen Age for country specific shipping costs. We understand how hard it is to find amazing clothes for your teen and will do our absolute best to accommodate your every need, no matter where you are in the world. Please note that due to COVID, international deliveries to certain countries will be limited.