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When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only and to enhance your shopping experience with us.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us atadmin@theteenage.com.au.
We will only disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (http://www.shopify.com/legal/terms) or Privacy Statement (http://www.shopify.com/legal/privacy).
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
To us, it's also about creating pieces that are well-loved & well-worn.
And we've created each and every one of our pieces to be just that.
Working with our small team in our home studio, we carefully bring our vision to reality. Every garment is designed in Australia, ethically produced and handcrafted in Sydney in our small-scale, in-house factory.
See what makes our designs unique & stand out from the crowd.
Natural fibres breathe.
And that's why we choose to use them as much as possible in all our designs. This makes them more cool to wear on those hot summer days as they allow your skin to breathe, promising all day comfort.
We're not big on trends.
We create designs around the classics. Style favourites that we've known & loved decade after decade. Pieces that we know will be worn & loved by your daughter today & loved just as much by her younger sister or friend that she passes her clothes on to.
There's nothing worse than buying a new outfit only to have your teen outgrow it the next week. We know how fast teens grow. We also know they grow when they are ready.
So we've designed our styles to be as flexible as possible so they grow with your teen & they get as many wears as they can. This means elastic & ties wherever we can.
We get how important it is that clothes have pockets, so we have pop them in wherever we can. Even in our dresses!
They're hand-y {get it?} for those moments where you just need to stash your bits & pieces - or just your dirty tissues.
Neutral colours are the building blocks of a great wearable wardrobe. They make mixing & matching super easy.
A seasonless wardrobe is a sustainable wardrobe. The beauty of being able to mix, match & layer pieces easily, means that you are outfit-ready rain, hail or shine.
We aren't a brand for anyone.
We are a brand for the cool girls who want to look good & feel good & do it in a way that is kind to people & the planet.
Our designs have been made especially for the teen age. Not too big. Not too little. But just right.